PRIVACY POLICY

1. INTRODUCTION

1.1. Welcome to ALIKA FOR HAIR (including website and mobile app) operated by ALIKA PTE. LTD. ALIKA seriously performs its responsibilities related to information security in accordance with the provisions on privacy protection of personal information of Malaysia law (“Privacy Law”) and is committed to respecting privacy and interest of all users for ALIKA services. We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to appropriately manage, protect and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to help you understand how we collect, use, disclose and/or process the personal data you have collected. provide us and/or hold about you, whether now or in the future, and to help you make an informed decision before providing us with any of your personal data. .

1.2. Personal Data” or “personal data” means data, whether true or not, about an individual through which an identity can be identified, or from such data and other information an organization has or is likely to have access.Common examples of personal data may include name, national identification number and contact information.

1.3. By using the Services, registering for an account with us, or accessing the Platform, you acknowledge and agree that you accept the methods, requirements, and/or policies described in the Policy. privacy, and you hereby consent to our collection, use, disclosure and/or processing of your personal data as described herein. IF YOU DO NOT AGREE TO PERMIT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLANTS OR WEBSITE. If we change our Privacy Policy, we will post those changes or the revised Privacy Policy on our Platform. We reserve the right to amend this Privacy Policy at any time.
PRIVACY POLICY
2. WHAT DOES ALIKA COLLECT?

2.1. Personal data that ALIKA may collect includes, but is not limited to:

a. Name;

b. Email;

c. Address;

d. Phone number;

e. Information sent by or relating to the device(s) used to access our Services or Platforms.

f. Any other information about the user when the user logs in to use our Services or Platforms, and when the user uses the Services or Platforms, as well as information about the user’s use How are our Services or Platforms; and

2.2. You agree not to provide us with any information that is inaccurate or misleading, and you agree to notify us of any incorrect information or when it changes. We reserve the right in our sole discretion to request other documents necessary to verify the information provided by you.

2.3. If you do not want us to collect the aforesaid personal information/data, you may opt out at any time by notifying our Data Protection Officer in writing. More information about the content can be found under “How can you withdraw your permission to remove your name, request access or correct information you have provided us with?” down here. Note, however, that refusing or revoking your permission for us to collect, use or process your personal data may affect your use of the Services and the Platform. For example, location services will not work if you do not allow the application to access your location
3. HOW WE USE THE INFORMATION YOU PROVIDE US?

3.1. We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

a. To review and/or process your application/transaction with us or your transaction or correspondence with third parties via the Services;

b. To administer, operate, provide and/or administer your use and/or access to our Services and Platforms (including without limitation, your preferences), and your relationship and user account with us;

c. To respond to, process, settle or complete a transaction and/or respond to your requests for certain products and services and to notify you of service issues and activities unusual account;

d. To enforce our Terms of Service or any applicable end user license agreement;

e. To protect personal safety and the rights, property or safety of others;

f. For identification and/or verification;

g. To maintain and manage any software updates and/or other updates and support as may be required from time to time to ensure the smooth functioning of our Services;

h. To address or facilitate customer service, carry out your instructions, resolve or respond to any enquiry submitted by (or intended to be submitted by) you or on your behalf;

i. To contact you or communicate with you by phone, text message and/or fax message, email and/or mail or otherwise for the purpose of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you in connection with our Services. You acknowledge and agree that our communication may be by mail, document or notice to you, which may include disclosure of certain personal data about you to provide such documents as on the package/envelope;

j. To enable other users to interact with or communicate with you through the Platform, including to notify you when another user has sent you a private message or posted comments to you on the Platform;

k. To conduct research, analysis and development activities (including, but not limited to, data analysis, surveying, product and service development and/or characterization), to analyze how you use our Services, to improve our Services or products and/or to improve your customer experience;

l. To enable advertising and other tests and surveys, among other things, to validate the size and composition of survey respondents, and understand their experience with ALIKA Services;

m. For marketing purposes, in this case, to send you through various communication methods, marketing and promotional information and materials relating to products and/or services (including, but without limitation, the products and/or services of third parties with which ALIKA may cooperate or affiliated) may sell, market or promote, whether such products or services exist on now or to be created in the future. You may unsubscribe from marketing communications at any time by using the unsubscribe function in electronic marketing materials. We may use your contact information to send newsletters from us or from our related companies;

n. To respond to legal proceedings or to comply with or as required by applicable law, and the requirements of competent governmental authorities;

o. To compile statistics and research to meet reporting requirements and/or maintain internal or regulatory records;

p. To perform discovery and verification or other screening activities (including, but not limited to, background checks) in compliance with regulatory or regulatory obligations or audit procedures. our risk controls, which may be required by law or which may have been applied by us;

q. To check our Services or ALIKA’s operations;

r. To prevent or investigate any fraudulent, illegal, omission or misconduct, whether or not has occurred, in connection with your use of our Services or not. any problems arising from your relationship with us;

s. To store, host, backup (whether for disaster recovery or other purposes) of your personal data;

t. To process and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves ALIKA as a party or involves only one company or ALIKA affiliates as a party to or in relation to ALIKA and/or any one or more of ALIKA’s companies or affiliated companies such as the party(s), and which may have party organizations other third parties to such transactions. “Business Asset Transactions” mean any purchase, sale, lease, merger, consolidation or any other acquisition, liquidation or financing of an entity or part of an entity, or of any business or property of an organization; and/or

u. Any purpose for which we notify you at the time of obtaining your permission.
(collectively, the “Purposes”).

3.2. As the Purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances available, such purposes may not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless the applicable data processing without your consent is permitted under the provisions of the law on privacy protection of personal information or in accordance with the law.
4. DOES ALIKA DISCLOSURE INFORMATION COLLECT FROM ACCESSORIES?

4.1. In the course of conducting our business, we will/may need to disclose your personal data to third party service providers, agents and/or affiliated companies or companies. our affiliates, and/or other third parties, for one or more of the foregoing Purposes. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data or on our behalf or other, for one or more of the foregoing Purposes. Such third parties include, but are not limited to:

a. Our subsidiaries, affiliates and related companies;

b. Contractors, agents, service providers and other third parties we hire to support or supplement our business. These parties include, but are not limited to, those who provide administrative or other services to us such as postal companies, telecommunications companies, information technology companies, e-commerce operations, and data centers;

c. Buyer or other successor in the event of a merger, divestment, restructuring, reorganization, dissolution, or sale or transfer of part or all of ALIKA’s assets, whether an ongoing matter or are in bankruptcy, liquidation or similar proceedings, where the personal data ALIKA holds about our users is part of transferred assets; or to a counterparty in a business asset transaction with which ALIKA or any of its affiliates or related companies is involved in the transaction;

d. Third parties to whom we disclose information for one of the Purposes and such third parties will in turn collect and process your personal data for one or more Purposes

4.2. This case may require, among other things, sharing statistical and demographic information about the User and the user’s use of the Services with advertising and programming partners. . We will also share statistical and demographic information about our users and their use of the Services with programming and advertising service providers. This case will not include any information that could be used to specifically identify you or disclose personal information about you.

4.3. For the avoidance of doubt, in the event that privacy laws or other applicable laws permit an organization such as us to collect, use or disclose data personally without your consent, such permission by law will continue to apply.

4.4. Third parties may intercept or gain unauthorized access to personal data submitted to or contained on the website, technologies may not work correctly or not as intended, or may be accessed by someone. , misuse or misuse information through no fault of ours. However, we will implement reasonable security measures to protect your personal data in accordance with the provisions of the law on the protection of the confidentiality of personal information; however, absolute security cannot be guaranteed such as, but not limited to, where unauthorized disclosure arises from hacker activity because of malicious intent or the complexity of malicious content through no fault of our own.

4.5. ALIKA allows you to share videos from YouTube in the ALIKA Livestream feature (“YouTube Content”). Technically, ALIKA uses YouTube’s own YouTube API Feature. By sharing YouTube Content, you hereby agree to be governed by YouTube’s Privacy Policy
5. QUESTIONS, CONCEPTS OR COMPLAINTS? CONTACT US

If you have any questions or complaints about our privacy practices please contact us at